Frequently Asked Questions

Everything you need to know about our apparel and accessories.

What is the standard shipping time for orders within Canada?

Orders are typically processed within 1-2 business days. Standard shipping across Canada generally takes 3-7 business days depending on your province.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must have the original tags attached and be in their original packaging to qualify for a full refund.

How do I determine the correct size for my clothing?

We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.

Are the materials used in your clothing sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, durable materials designed to last, reducing the environmental impact of fast fashion.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.